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Wedding Bands
FAQ: FAQ

Do you do custom designs?

Yes, we love to do custom work, feel free to inquire about your designs. Please note that there will be a mold charge and a minimum order quantity that is depending on the design. For more information please contact us.

Are you a manufacturer?

Yes, we are a manufacturer and all our jewelry is produced in our own factory in Jakarta & Bali, Indonesia.

Do you offer alternative metal?

Yes. Belle Mère Jewelry offers 18K white gold, 18k rose gold, and 18k yellow gold as a typical option for most styles. We also offer 925 sterling silver and palladium upon request. For more information about these options, please contact us.

How can I custom my jewelry?

If you have a specific type or style you can show it to us, we can manufacture it and make it for you. Also, we can make a design for you or describe to us what you prefer, so we can create the perfect dream jewelry for you.

How long it will take?

Estimated times may vary depending on material availability and the complexity of the design but on average, a custom design takes around 5-8 days from start to finish.

How to order?

If you like any of our products you can contact us any time. Send us a direct message, email, LINE or WhatsApp. We will send you an order form.

What do I get?

1. Your Chosen Jewelry
2. Care Card
3. Pouch
4. Hard Box

Can I visit your showroom?

Yes! We operate by appointment only. If you would like to come to our shop to discuss a custom design or try on jewelry in stock, please contact us to schedule an appointment.

What warranties do you offer?

Belle Mère Jewelry offers a free cleaning lifetime warranty.

Is there a question that you couldn’t find an answer to?

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