PAYMENT
Bank Account:
BCA, BNI, CIMB, Jenius
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OVO or Gopay
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PayPal @bellemerejewelry
SHIPPING
Indonesia:
Free shipping. 1-3 business days delivery via JNE or J&T.
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International:
Via FedEx or DHL : 3-5 business days for express service.
Via EMS + DHL : 5-8 business days for semi express service.
Via Pos Indonesia : 10-15 business days for our regular service.
WARRANTY, RETURNS & REFUND
Warranty:
1. For defects of the goods, Belle Mère shall always be liable in accordance with the statutory provisions of the purchase right. The warranty period of the right is 7 days, otherwise, the goods are also considered to be approved in view of this defect.
2. Defects found or easily identifiable must be reported to Belle Mère without delay. Include a detailed description of the defect. If the customer omits the ad, the goods shall be deemed to have been approved unless it is a defect that was not apparent during the inspection.
3. Free jewelry cleaning lifetime, with shipping costs charged to the customer.
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Returns & Refunds Policy :
We examine the ordered goods before delivery. This applies in particular with regard to the completeness of the goods and the respective functionality. We do not accept returns, refunds, and exchanges.